SapphireIMS is a comprehensive, integrated, agentless IT Service Management System, designed to manage and monitor heterogeneous distributed IT environment in a most efficient and standard oriented manner. SapphireIMS is solution by our partner, Tecknodreams Software Consulting.

Enterprise Content Management Suite

Together with our partner, Newgen Software Technologies Limited, we offer an internationally acclaimed ECM suite that is scalable, multi-tiered, platform-independent and built using Java and J2EE technologies.

Business Process Management

In collaboration with our partner, Newgen Software Technologies Limited, we offer a complete Business Process Management solution that enables companies to model, deploy and manage mission-critical business processes that span multiple enterprise applications, corporate departments, and business partners. Business benefits from BPMS include cost efficiencies, agility, compliance and better customer service.

Enterprise Information Management

Enterprise Information System (EIS), an on-line enterprise level solution that covers the entire sales order process, order fulfillment process, stocks / inventory control, and invoicing & collection process. This system can seamlessly integrate with existing systems and processes to capture pertinent information from both the primary and secondary sales cycle. By using this system organization will be able to get accurate up-to-date information on orders, stocks, delivery orders, invoices and payments. This will allow the organization to operate with greater efficiency and speed.